What is a Seconds Piece?During production, and as a result of our high-quality standards, we produce a quantity of Seconds pieces every week. During kiln firing, variations in temperature can occur which result in glazed pots appearing lighter or darker than the ideal colour standard or surface imperfections can arise. These imperfections are usually quite minor but can vary from piece to piece and range to range. They are purely cosmetic blemishes and in no way detract from the safety, strength or durability of the pieces concerned and all Seconds items are 100% safe to use in the dishwasher, freezer, microwave and oven. However, if you are buying Seconds pieces to mix with your Best Quality items you may see a difference in colour of the pieces, especially on some of our more reactive ranges where the colour differences can be more noticeable. If you have specific aesthetic needs or preferences for your Seconds items, you may prefer to visit one of our Denby Retail stores where self-selection is available. To find your nearest store click here. The gorgeous Kiln Medium Shallow Bowl is the ideal size for perfect for soups and all types of noodle/rice dishes.. Embracing the trend for bowl food, the Noodle Bowl can be used at every mealtime with its versatile and spacious shape. Designed for modern living, the Noodle Bowl can be used in the microwave, freezer, oven and dishwasher making cooking and clearing up quick and easy. Also great for serving warm food straight from the oven.
What is a Seconds Piece?During production, and as a result of our high-quality standards, we produce a quantity of Seconds pieces every week. During kiln firing, variations in temperature can occur which result in glazed pots appearing lighter or darker than the ideal colour standard or surface imperfections can arise. These imperfections are usually quite minor but can vary from piece to piece and range to range. They are purely cosmetic blemishes and in no way detract from the safety, strength or durability of the pieces concerned and all Seconds items are 100% safe to use in the dishwasher, freezer, microwave and oven. However, if you are buying Seconds pieces to mix with your Best Quality items you may see a difference in colour of the pieces, especially on some of our more reactive ranges where the colour differences can be more noticeable. If you have specific aesthetic needs or preferences for your Seconds items, you may prefer to visit one of our Denby Retail stores where self-selection is available. To find your nearest store click here. The gorgeous Kiln Medium Shallow Bowl is the ideal size for perfect for soups and all types of noodle/rice dishes.. Embracing the trend for bowl food, the Noodle Bowl can be used at every mealtime with its versatile and spacious shape. Designed for modern living, the Noodle Bowl can be used in the microwave, freezer, oven and dishwasher making cooking and clearing up quick and easy. Also great for serving warm food straight from the oven.
Sellers offer a range of delivery options, so you can choose the one that’s most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a seller’s listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.